Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, report an incident, or contact us for support. This may include your name, email address, phone number, and location data.

• Personal Information: When you create an account, we collect information such as your name, email address, phone number, and other identifiers as required.
• Location Data: YAWA collects precise location data (GPS, Wi-Fi, and cell tower data) to provide location-based features, including incident reporting, safety alerts, and emergency response.
• Device Information: We collect information about the device you use to access YAWA, such as the device model, operating system, unique identifiers, and network.
• Usage Data: We collect data about your interactions with YAWA, which helps us analyze trends, troubleshoot issues, and improve app functionality.
• Content and Communications: We collect and process communications, such as incident reports, photos, videos, and messages shared via the YAWA app, to provide accurate situational awareness and emergency response support.

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: We process information to operate and maintain YAWA’s features, including incident reporting and emergency response support.
• Safety and Security: Your information helps us ensure user safety, detect suspicious activity, and respond effectively to emergencies.
• Communication: We may use your contact information to send important notifications, updates, or respond to inquiries.
• Legal Compliance: We may process your information as required by law or to respond to legal requests.
• Analytics and Personalization: We analyze usage data to enhance our services and provide a customized experience.

3. Data Security

We prioritize your data security by using industry-standard technical and administrative measures to protect against unauthorized access, alteration, or misuse of your information. However, no system is entirely secure, and we cannot guarantee absolute security.

4. Sharing of Information

YAWA shares your information only in specific cases:

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your data.

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

7. Contact Us

If you have any questions about this privacy policy, please contact us at support@yawaapp.com.ng.